faqs

SHIPPING

Do You Ship Worldwide? 

Yes we ship worldwide. If you would like to use another carrier such as FedEx or UPS, please contact us at hello@galwaycards.com for a quote.

Shipping Time

Cards generally ship within 1-3 days of payment. Cards can take up to 7 – 12 days depending on the location globally

Refunds & Exchanges - Important

Items can only be exchanged or refunded within 14 days of the order and must be unused, in the original packaging and undamaged. The cost of returning an item is your responsibility. We are not responsible for items lost or damaged in transit. Any items which arrive back damaged due to insufficient packaging will not be accepted.

Please contact us directly for more details.

How Long Will It Take?

Estimated delivery times with Express Registered Mail are:

  • Ireland: 1-3 working days
  • UK: 3-6 working days
  • Europe: 5-7 working days
  • USA: 7-10 working days
  • Australia: 10-12 working days
  • Rest of the World: 10-12 working days

Can I Cancel My Order?

Cancellations are only considered if work has not commenced on custom items. In this case, a partial refund may be considered on a case-by-case basis.  On all non-custom items, you can cancel your order but only before the item has shipped. Cancellations are not possible on shipped items.

All purchases ship immediately unless stated otherwise